At Pure Saga, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, shipping address, and payment-related details.
• Account Information: Username, password, order history, and preferences.
• Transaction Information: Details related to purchases, returns, refunds, and payments.
• Technical Information: IP address, browser type, device information, operating system, and website usage data.
• Marketing Information: Preferences regarding promotional emails, newsletters, and special offers.

2. How We Use Your Information

We use the information collected to:

• Process and fulfill orders.
• Provide customer support and respond to inquiries.
• Manage your account and preferences.
• Improve website performance and user experience.
• Send order updates, shipping notifications, and customer service communications.
• Provide promotional offers, discounts, and marketing communications (with your consent where required).
• Prevent fraud, unauthorized transactions, and security threats.
• Comply with legal and regulatory requirements.

3. Payment Security

Pure Saga does not store complete payment card details on its servers. Payments are processed through secure third-party payment gateways that comply with industry security standards. All transactions are encrypted using secure technologies.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, remember user preferences, and provide a personalized shopping experience.

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information only with:

• Payment processing providers.
• Shipping and logistics partners.
• Website hosting and technical service providers.
• Government authorities or regulatory bodies when required by law.
• Professional advisors, auditors, or legal consultants when necessary.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

8. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to certain data processing activities.
• Withdraw consent for marketing communications.
• Request a copy of your personal data where applicable.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of those websites before providing personal information.

10. International Data Transfers

As a India luxury Ghee brand, your information may be processed or stored in locations outside the India when necessary for order fulfillment, payment processing, or technical services. Appropriate safeguards are implemented to protect your information during such transfers.

11. Children's Privacy

Our products and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

Pure Saga reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.